SHIPPING INFORMATION
We work to have the best quality and price for you.
TRUCKS SHIPPING BY US
We have a hotshot and flatbed truck to deliver our truck to your address. Ask about our rates to have an estimated shipping price.
TRUCKS SHIPPING BY OTHERS
We have different transportation company contact, so we can help you to find the best rate for you.
USED TRUCKS PARTS
SHIPPING BY US
We can deliver your part the same day of purchase, depends on where are you located. Ask about our rates and delivery time.
USED TRUCKS PARTS
SHIPPING BY OTHERS
We work with different LTL Shipping Company who have the best rate and delivery times for you. Alos, for small parts we work with Fedex
RETURNS
We want you to be satisfied with your order.
RETURNS AT NAVCOM STORE
Bring the item you would like to return to our location along with your receipt. Any of our sale representatives will be able to assist you with the return.
RETURNS BY MAIL
Our Return-Exchange Guidelines encourages you to ship your package back to us with tracking and delivery confirmation. Please note: that without a tracking number and delivery confirmation we can not accept responsability for returns/exchanges not received.
Also package the item in their original pallet, or its original packaging. Once you return has beed delivered, please allow 10-15 business days for your refun/exchange to be processed. Finally, we can not refund shipping cost in either direction.
PROBLEMS WITH YOUR ORDER?
First confirm in what terms you bought the item(s), if is "as is" that means there is not a refund option. If there is refund term in your purchase, it will be processed with 10-15 business days of receipt with the proper paperwork. The refund will be credited back to your original form of payment.
FREIGHT CHARGES
Sorry, we do not refund freight charges or shipping charges.Also, freight charges incurred on returned item is the responsability of the customer.
